Privacy Policy

Data Protection Declaration

You can visit our site without furnishing any personal details. We merely store access data without any personal reference, such as the name of your Internet Service Provider, the page from which you are visiting us or the name of the requested file. This data is evaluated exclusively for the purpose of improving our offers and does not enable us to identify you personally.

Personal data is collected only if you voluntarily provide it to us when you place your order, open a customer account, fill out a contact form or register for a newsletter. We use the data provided by you without your separate consent exclusively for the purpose of fulfilling and processing your order.

We save the text of the contract and send you the order data and our General Terms and Conditions by e-mail. You can also view the General Terms and Conditions here at any time. You can view your past orders in our customer login area, provided you have registered with us with an account.

Following complete processing of the contract and payment of the purchase price in full, your data will be blocked for further use and deleted after the expiry of the period prescribed under the tax and commercial law, unless you have expressly consented to the further use of your data. Your customer account can be deleted at any time either via a message to the point of contact described below or via a function intended for it in the customer account.

Disclosure of Personal Data

For purposes of performing the contract, we will furnish your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will furnish the payment data collected for the processing of payments to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider shall apply in this respect.

Data Security

Your personal data is transmitted over the Internet in encrypted form using SSL. We protect our website and other systems via technical and organisational measures to prevent loss, destruction, access, modification or distribution of your data by unauthorised persons. Access to your customer account is only possible after entering your personal password. You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.

Right to Information

According to the Federal Data Protection Act, you have a right to free information about your stored data as well as a right to rectification, blocking or deletion of this data if necessary.

Use of Cookies

We use cookies on various pages to make your visit to our website attractive and to enable the use of certain functions. These are small text files that are stored on your computer.

Most of the cookies we use will be deleted from your hard disk at the end of the browser session (so-called session cookies). Other cookies remain on your computer and enable us to recognise your computer on your next visit (so-called persistent cookies). These cookies are used to greet you with your username and spare you the need to re-enter your password or fill in forms with your data for subsequent orders.

Our partner companies are not permitted to collect, process or use personal data via our website using cookies. We do not create any personal profiles either.

You can set your browser to notify you when cookies are set, decide to accept only certain cookies, or generally exclude the acceptance of cookies. If cookies are not accepted, you may not be able to use all the functions of our Online Shop to their full extent.

Analysis tools

Google Analytics

This website uses Google (Universal) Analytics, a web analysis service of Google Inc. ( Google (Universal) Analytics uses methods which allow an analysis of your use of the website, such as so-called “cookies”, which are text files stored on your computer. The information generated about your use of this website is generally transferred to a Google server in the USA and stored there. In case IP anonymisation is activated on this website, the IP address will be truncated prior to transmission within the Member States of the European Union or in other States that are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The anonymised IP address sent by your browser within the framework of Google Analytics will not be merged with other data by Google. You can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by downloading and installing the Browser Add-on to deactivate Google Analytics, which is available at the following link (here). You can find out about Google's tracking on its data protection page here

Facebook Pixel - Use of Facebook Remarketing
This website uses the remarketing function “Custom Audiences” of Facebook Inc. (“Facebook”). This function is used to present interest-based Facebook advertisements. ("Facebook Ads") to visitors of this website when they visit the social network. Facebook's remarketing tag has been implemented on this website for this purpose. This tag establishes a direct connection to the Facebook servers when you visit the website. The Facebook server is thereby notified that you have visited this website and Facebook associates this information with your personal Facebook user account. For more information about Facebook's collection and use of the data and your rights and choices about protecting your privacy, please see Facebook's data protection information here. Alternatively, you can deactivate the remarketing function “Custom Audiences” here. You must be logged into Facebook to do this.


Social Networks


Our website uses so-called social plugins (“plugins") of the social network Facebook, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the notation “Social Plug-in of Facebook” or “Facebook Social Plugin”. An overview of the Facebook plugins and their appearance can be found here.

When you access a page of our website that contains such a plugin, your browser will establish a direct connection to the Facebook servers. The content of the plugin will be transmitted directly from Facebook to your browser and integrated in the page. Through this integration Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged into Facebook. This information (including your IP address) will be transmitted directly from your browser to a Facebook server in the USA and stored there.

If you are logged into Facebook, Facebook can immediately associate your visit to our website with your Facebook profile. If you interact with the plugins, for example, by clicking the "Like" button or making a comment, this information will also be transmitted directly to a Facebook server and stored there. The information will also be published on your Facebook profile and displayed to your Facebook friends.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights and setting options with respect to the protection of your privacy can be found in Facebook’s Data Protection Information

If you do not want Facebook to associate the data collected via our website directly with your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plugins from loading by using add-ons for your browser, e.g. with the "Facebook Blocker".


Our pages integrate functions of the Instagram service. These functions are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that, as the provider of the pages, we do not obtain any information of the content of the transmitted data or how Instagram uses it. For more information, please see Instagram’s Data Protection Declaration.

YouTube Video Plugins

Third-party content is included on this website. This content is provided by Google Inc (“Provider”). YouTube is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

The extended data privacy setting is activated in respect of YouTube videos which are linked to our site. This means that no information from website visitors is collected and stored on YouTube unless they play the video. The purpose and scope of the data collection and the further processing and use of the data by the providers as well as your relevant rights and setting options for the protection of your privacy can be found at Google's Data Protection.


When you register for a newsletter, your e-mail address will be used for own advertising purposes with your separately declared consent until you unsubscribe from the newsletter. If you register for our newsletter, we use the data required for this or separately communicated by you in order to send you our e-mail newsletter on a regular basis. Your e-mail address will not be furnished to other companies for advertising purposes. You can unsubscribe from the newsletter at any time either by sending a message to the point of contact specified below or via a link provided for this purpose in the newsletter.

Revocation of Consents

You can revoke the consents that you may have expressly given during the order process at any time with future effect. For this you can use the relevant links provided on our homepage or the point of contact specified below.

Contact Person for Data Protection

Please contact us using the communication data given in the Legal Notice if you have any questions regarding the collection, processing or use of your personal data, or for information, rectification, blocking or deletion of data or revocation of consents that have been given.

© 2017 Hilarius Haarlem Holland B.V. 

Tel. +31(0) 23 531 91 00

Emrikweg 7
2031 BT Haarlem
The Netherlands

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